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Help Center

Find quick answers, helpful tips, and everything you need to make your Bella experience seamless.

Contact Us

If you have a question or need help with your order, feel free to reach out to us — we’re always happy to assist.

Our standard shipping time is 3–7 business days, and refunds are typically processed within 3–5 business days after we receive your return.

Shopping Information

How long does shipping take?

 Do you offer international shipping?

Will I receive a tracking number?

Payment Information

What payment methods do you accept?

Is my payment information secure?

Do you offer buy now, pay later options?

Why was my payment declined?

Orders & Tracking

How can I check the status of my order?

Can I make changes to my order after placing it?

I didn’t receive my confirmation email — what should I do?

Returns & Refunds

What is your return policy?

How do I request a return or exchange?

When will I receive my refund?

Do you offer free return shipping?